TERMS & CONDITIONS

YOUR CONFIRMATION OF ANY ORDER INDICATES YOUR ACCEPTANCE OF OUR TERMS AND CONDITIONS OF SUPPLY.


IN RESPECT OF ORDERS DELIVERED TO YOU USING ONE OF OUR THIRD PARTY COURIERS, THEN:


(A) ALL RISK OF LOSS OR DAMAGE TO THE PRODUCTS IN YOUR ORDER PASSES TO YOU WHEN WE DISPATCH YOUR ORDER FROM OUR PREMISES. WE (EMOTION WIGS) ARE NOT LIABLE FOR ANY ERRORS MADE BY THESE SERVICES.
 

(B) THIS SERVICE DOES NOT PROVIDE INSURANCE, AND IS CHOSEN AT YOUR OWN RISK UPON CONFIRMATION/ACCEPTANCE OF OUR TERMS OF SUPPLY.
IF YOU ARE AN INTERNATIONAL CUSTOMER, YOU ARE ALSO AGREEING THAT YOU UNDERSTAND SOME COUNTRIES HAVE IMPORT RESTRICTIONS ON CERTAIN GOODS OR MATERIALS. AFTER DISPATCH FROM OUR FACILITIES, TRANSFER OF LIABILITY SHIFTS TO YOU, THEREFORE YOU WILL BECOME THE IMPORTER AND WILL BE LIABLE TO PAY LOCAL TAXES OR DUTIES, FURTHERMORE ASSUMING ALL LIABILITY UNDER ANY CUSTOMS OR IMPORT LAWS AND REGULATIONS.

 

(C) DELIVERY TERMS MAXIMUM OF 30 DAYS SHOULD BE OBSERVED BEFORE PLACING YOUR ORDER, MORE IMPORTANTLY SO FOR INTERNATIONAL SHIPPING OUTSIDE OF THE NETHERLANDS AND THE E.U. UNFORESEEN DELAYS OUTSIDE OF EMOTION WIGS AND OUR SUPPLIERS CONTROL MAY BE A PROBABILITY, IF DELAY APPEARS DUE TO OUR SUPPLIERS, WE WILL GIVE YOU THE CUSTOMER A NOTICE AS SOON AS POSSIBLE TO AGREE ON THE DELAY, IF WE CANNOT DELIVER THE PRODUCT OR PRODUCTS WITHIN THE AGREED DELIVERY TERMS, YOU ARE ENTITLED TO BREAK UP THE AGREEMENT AND WE WILL BEGIN TO PROCESS YOUR REFUND.

IF THE PRODUCT HAS ALREADY BEEN SHIPPED TO YOU AND YOU POSSESS A TRACKING NUMBER FROM THE SHIPPING COMPANY PLEASE NOTE THIS DELAY IS NOW IN THE HANDS OF THE SHIPPING COMPANY AND WE DO NOT ACCEPT LIABILITY FOR THESE DELAYS THAT MAY OCCUR WHEN THE PRODUCTS OR PRODUCTS HAS LEFT OUR FACILITY. THE REFUND PROCESS WILL ALSO BE PLACED ON HOLD UNTIL THE PRODUCT OR PRODUCTS HAS BEEN ACKNOWLEDGED AS RECEIVED BY YOU AND DEEMED FAULTY FOR AND IS RETURNED TO US WITHIN THE 14 DAY PERIOD OF RECEIVING IT, AS OUTLINED IN OUR STANDARD RETURN POLICY REQUIREMENTS. WHICH MUST BE IN ITS ORIGINAL PACKAGING, UNUSED, OR ALTERED IN ANY WAY AND LACE STILL IN TACT NOT CUT OR GLUED AS IT WAS SHIPPED TO YOU.

 

 

Here at Emotion Wigs we do our utmost to ensure that all products are in excellent condition and all products leave our facility swiftly.

However if you do receive a unit/product with a fault we are happy to exchange or refund the item.

Please reach out to our Customer Care team if there is an issue or a fault prior to sending the unit back so that we can advise on how to return the unit to us.

Email - info@emotionwigs.com

Phone - +31638373898

+31 638373898

©2020 by Emotion Wigs.

"What we think, we become"